Helbiz Access - US
100 free 30 minute rides per month
The Helbiz Rider Accessibility Program plan waives any applicable vehicle deposit and offers 100 free trips every month, of 30 minutes or less, to customers enrolled in a local, state or federal low-income program, or with an income level at or below 200% of the federal poverty guidelines, in all US markets.
Details
- 100 free unlocks every month
- 100 free 30 minute trips every month
- Taxes and applicable fees apply
Eligibility
The Helbiz Access Plan is available to anyone currently enrolled in one of the following programs:
- Medicare/Medicaid
- TANF
- SNAP Show More
How to enroll
Fill in the form below and submit the required documents.
No smartphone, no problem!
If you do not have a Smartphone, please email access@micromobility.com - make sure to mention the city where you’re located
A customer service representative will then provide you with a phone number that directly connects you to our local operations team
The local team will then virtually manage your Helbiz ride:
- To begin your ride, text “Unlock”, + the serial number of the vehicle you wish to ride, to the phone number provided
- To end your ride, park your vehicle and text “Lock” to the phone number provided
No credit or debit card? Pay in cash!
If you need to utilize our cash payment option, please email access@micromobility.com, mentioning the city where you’re located
A customer service representative will then connect you with our local operations team, who will assist you in determining the best method for your cash payment. These include:
Visiting our local operations warehouse, where our team can accept cash and immediately add funds to your account
Attending a local Helbiz event, where our team can accept cash and immediately add funds to your account
Visiting one of our partner community centers, who can accept cash and provide you a code that will add $10, $20 or $30 to your account