You know your City. We know the Rest.
We are here to support you in getting the maximum out of your city, we will provide you with industry leading tools, software, vehicles, operational expertise and support so that you can focus on serving your city and its customers. We enable you to be hyper local while directly benefitting from Helbiz Economies of Scale.
Fully connected fleet.
No upfront payment
We will provide you with state-of-the-art vehicles that are ready to earn. Our team has installed IoT, configured, setup and connected the vehicles to your platform and tested each single vehicle prior to you receiving them. All you have to do is put them on the street.
Our vehicles come with:
Built-in IoT device
Pay-per-day (no upfront costs)
Manage your fleet, through
our dispatch centre
Your directions, our control centre
Task App for on-ground teams
Auto-Assign Tasks to your team
Your team will receive all the tasks, directions, instructions from start to finish. All management by the Helbiz coordination centre according to initial requirements.
You will be able to indicate the deployment points to improve and speed up the logistics, to know which points in your city are the best to place the vehicles.
One App. All Tasks.
For on-ground teams.
Receive & Manage Tasks
The driver app, the tool that allows you to control and manage your fleet quickly, easily and effectively.
Control All Vehicles
The app allows you to know the condition and position of the vehicles in real time. You will be able to monitor the battery status, the number of trips and have a real history of the vehicle.
Drivers will automatically receive Turn-by-Turn navigation to get to and from every task.
Over +2,000,000 users.
The day of your launch.
Promoted to all our users
Promoted to all our users
You become a part of Helbiz and we will notify and advertise to all of our users via our media channels about your operation.
You know your city.
We know the rest.
Onboarding & Training
24/7 Control Centre
Standard Operating Procedures
Our ground team will go local to make sure each member of the franchiseeвЂ™s staff is well trained by knowing every single aspect of the daily operations. We will also invite the franchisee to one of our cities to experience Helbiz operations
Phone, Chat & Email.
Full In-House team
Helbiz has its own full internal customer service team that has been trained in all aspects of the service.
Industry Leading Service
We offer the fastest and best support in the Micro-Mobility space, from phone to chat and email, keeping your customers happy.
5 Spoken Languages
We offer fluent support in English, Italian, Spanish, French and Serbian.